Senior Events Concierge | Internal | Up to $4.5k

Responsibilities

• Support the end-to-end operations of executive event spaces, delivering a premium hospitality experience.
• Oversee daily operations and ensure the space is maintained to the highest presentation standards.
• Coordinate event setup, execution, and breakdown with attention to detail.
• Conduct regular facility inspections and coordinate maintenance requirements.
• Implement quality measures to uphold premium service standards.
• Create a welcoming and comfortable environment for C-suite executives and their guests.
• Host and support VVIP guests throughout their visit, ensuring exceptional hospitality.
• Assist with menu planning and F&B arrangements to meet business requirements.
• Proactively provide feedback and recommendations to improve service delivery and guest experience.
• Support special events, including F&B management for C-suite executives and VVIPs.
• Assist in managing vendors to ensure high-quality products and services are provided.
• Serve as the primary point of contact for client communications and event requirements.
• Manage inquiries and correspondence professionally and efficiently.
• Conduct pre-event consultations and prepare detailed event briefs.
• Support VIP clients and high-profile events with discretion and professionalism.
• Manage multiple events simultaneously across various planning stages.
• Resolve operational issues promptly while maintaining service excellence.
• Coordinate effectively with internal stakeholders and external partners.
• Remain calm and professional during high-pressure situations.
• Provide seamless visitor registration and reception services for C-suite executives, VVIPs, and guests.
• Monitor visitor access and movement to maintain safety and security standards.
• Support emergency response procedures when required.
• Build and maintain effective relationships with vendors and service providers.

Requirements

• Minimum 5 years of experience in event coordination/management
• Propr experience in Hospitality, F&B, Tourism, Airlines, Hotels, or a related industry is advantageous
• Proven experience supporting C-suite executives, senior leadership teams, and VVIP guests.
• Experience managing high-profile corporate, networking, or executive events.
• Knowledge of food handling practices and white-glove service standards.
• Good understanding of wines, spirits, and beverages; cocktail-making knowledge is advantageous
• Proactive and service-oriented mindset with the ability to anticipate executive and VIP requirements.
• Ability to work under tight deadlines while maintaining high-quality standards.
• Excellent communication, interpersonal, and stakeholder management skills.
• Good attention to detail and problem-solving abilities.
• Professional appearance and grooming at all times.
• Ability to maintain confidentiality and professionalism when supporting senior executives and VVIP guests.